Clause delivery receipts to note any
damage or shortage apparent on arrival.

Check that container seal numbers match those on the documentation, and note any discrepancy on the delivery receipt.

Open any such containers immediately, to check their contents.

Retain irregular or defective seals.

Make written claims against responsible third parties such as carriers, shipping lines, airlines or forwarders as soon as possible,
– within the required time limits
– (found in the conditions of carriage).

Notify theft or suspected theft to the police.

Take steps to mitigate losses, for example by sorting wet or
damaged goods from sound.