CyberSafe e-trade platform

Our end-to-end cyber insurance quote and bind solution for brokers

Our CyberSafe e-trade platform has been designed to help brokers easily quote, bind, and manage their clients’ cyber insurance policies.

If you're a registered user, you can access the platform through the button below. If you're not currently a registered user, contact our cyber team to request an account at cyber@nmu.co.uk

Click here to login Contact our team

What is the CyberSafe E-Trade Platform?

The NMU CyberSafe E-Trade platform is our cloud-based, quote and bind portal for cyber insurance solutions.

The portal offers a straight-forward quotation facility, which includes a premium indication, target premium feedback facility and immediate issuance of contract certain quotations and policy documentation.

Our platform is backed by Realytix Zero, Munich Re’s digital underwriting solution.

Explore our cyber insurance solutuion

Easy-to-access cyber insurance

Once you’re set up on our platform, you can begin quoting and binding cyber coverage for your clients, 365 days a year.

Simple quote and bind process

Intuitive quotation process which allows you to obtain cyber insurance quotes in minutes, with premium indications available in less than a minute.

Straightforward quote and policy management

Easily manage your clients’ quotes, live policies and renewals within your dashboards, supported by automated email functionality.

What do brokers say about our platform?

“I’ve never had such an easy transaction with any Insurer on any class of insurance than I have just had transacting cyber business with you today.”

“We use you because you’re so easy to deal with. The cover and price are good but the ease of dealing is the main factor.”

“Thanks for all your assistance, great product and platform!”

Tutorials and walkthroughs

Creating a new quotation

Tutorial for creating a new quotation on the NMU CyberSafe E-Trade Platform

Binding your new business quotation

Tutorial for binding a new business quotation on the NMU CyberSafe E-Trade Platform

Renewing your clients' policy

Tutorial for renewing a policy on the NMU CyberSafe E-Trade Platform

Frequently asked questions

How to access and login to the platform?

Please check that you are using the correct URL: https://realytixzero.munichre.com

(right click then select ‘open hyperlink’ or copy/paste into your browser)

Take me there

How to register or add a new user?

To request an account on our platform, or add a new user, please contact our team at cyber@nmu.co.uk

How to reset your password?

In the event you have forgotten your password, please go to https://realytixzero.munichre.com/ and click ‘Forgotten your password’. You will then be issued a new password to enable you to log on.

If you are still struggling, please email ciam@munichre.com and a member of the team will assist you.

Reset password

Are you experiencing issues connecting to the platform?

Potential problems to explore include:

Internet Service Provider related problems.
Using a (corporate) VPN that blocks certain settings that are needed.
Not using a VPN and the corporate security policy is not allowing for certain settings that are needed for the platform without a VPN connection.
Having firewall (hard- and/or software firewalls) related settings that stop access.
Being a “guest” user in Wi-Fi networks.
Unstable / lost Wi-Fi or LAN connection.

Are you experiencing issues whilst logged in to the platform?

Are you getting automatic timeout due to security reasons (most probable reason)?

The solution: Close Realytix down and log in again.

If the error repeats itself: Please take a screenshot of the error and send it to cyber@nmu.co.uk, so we can investigate.

Please be advised that weekly updates of a Tuesday morning result in a downtime of up to 30 minutes, if you’re logged in during this time then you will receive a ‘Server Error’ message.