Fast Track Claims
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Simplifying small cargo losses and paying claims within 5 working days using Fast Track Claims
We recognise the importance of enabling our policyholders to resume their operations and manage day-to-day business as quickly as possible after a loss. To speed up the claims process, Fast Track Claims allows small losses to be submitted via a simple web portal.
Losses submitted via NMU Fast Track Claims:
- don’t normally require formal supportive documentation,
- handled by a dedicated in-house team of experts to process settlement, and are
- paid directly via BACS within 5 working days, if the criteria are met
We pride ourselves on prompt and efficient claims management, supported by the use of technology.
Submit a claim
NMU Cargo policyholders can submit claims of GBP 2,500 or less (before application of any deductible).
For claims over GBP 2,500 or relating to other classes of business, please contact our claims team.