Claims

The reputation of every insurer depends upon the quality of its claims service, and this is never truer than when policyholders suffer a large or complicated loss event.

We pride ourselves on prompt and efficient in-house claims management, which is supported by the use of independent surveyors and adjusters to quantify larger losses and to give advice on mitigation measures.

Time is of the essence – Report claims as soon as you become aware of a problem. We can then give advice about what to do and about the information and documentation that we will need to progress the claim. The sooner you tell us about a loss, the sooner we can help;

Cargo (& Stock-Throughput)

Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk. For immediate guidance…Click here

For cargo losses of GBP2,500 or less (before application of any deductible) NMU Cargo clients can take advantage of our Fast Track Claims facility.

Freight Liability 

Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk. For immediate guidance…Click here

Engineering, Marine Equipment, Terrorism and Motorsport

Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk.

Computer

Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk. For immediate guidance…Click here

CyberSafe

In the event of a Cyber Attack, Cyber Extortion or Data Breach, please contact our breach response provider ReSecure, on 020 3060 6800 (24 hours).
For all other cyber claims, please call 0161 236 3380 or e-mail claims@nmu.co.uk. For immediate guidance…Click here

Contact us

Speak to our claims representatives directly;

Garry Wild, Claims Adjuster – 0161 238 5812
Sheila Gorman, Claims Adjuster – 0161 238 5829
Jane Steele, Claims Adjuster – 0161 238 5845
Linda Webb, Claims Adjuster – 0161 238 5833
Richard Lockhart, Claims Adjuster
Cheryl Hulme, Claims Handler – 0161 238 5809

Claim Forms

Cargo Claim Notification Form

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