Claims

The reputation of every insurer depends upon the quality of its claims service, and this is never truer than when policyholders suffer a large or complicated loss event.

We pride ourselves on prompt and efficient in-house claims management, which is supported by the use of independent surveyors and adjusters to quantify larger losses and to give advice on mitigation measures.

Time is of the essence – Report claims as soon as you become aware of a problem. We can then give advice about what to do and about the information and documentation that we will need to progress the claim. The sooner you tell us about a loss, the sooner we can help;

Cargo

For cargo losses of GBP2,500 or less (before application of any deductible) NMU Cargo clients can take advantage of our Fast Track Claims facility.

For cargo losses £2,500 and above, contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk. For immediate guidance…Click here

Freight Liability 

Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk.
For immediate guidance…Click here

Construction and Engineering

Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk.
For immediate guidance…Click here

Marine Equipment, Terrorism and Motorsport

Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk.

Computer

Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk.
For immediate guidance…Click here

Cyber

In the event of a Cyber Attack, Cyber Extortion or Data Breach, please contact our breach response provider ReSecure, on 020 3060 6800 (24 hours).
For all other cyber claims, please call 0161 236 3380 or e-mail claims@nmu.co.uk. For immediate guidance…Click here

Contact us

Speak to our claims representatives directly;

Garry Wild, Claims Adjuster – 07730 691317
Sheila Gorman, Claims Adjuster – 07773 743291
Jane Steele, Claims Adjuster – 07976 864410
Linda Webb, Claims Adjuster – 07773 743220
Richard Lockhart, Claims Adjuster – 07977 339660
Andrew Lord, Claims Adjuster – 07773 743833
Joanne Kirkham, Claims Adjuster – 07773 743227
Cheryl Hulme, Claims Handler – 07773 743253


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